Frequently Asked Questions
Everything you need to know about your Tumbler Home order and products.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your tumblers dishwasher safe?
Most of our stainless steel tumblers are top-rack dishwasher safe; however, we recommend hand washing to preserve the life of the vacuum seal and the vibrancy of the finish.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do your products come with a warranty?
Yes, all Tumbler Home products include a 1-year limited warranty against manufacturing defects such as loss of insulation or lid malfunctions.
Can I track my order after it ships?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
